FAQ

What lengths does your trim/moulding come in?

Decoramould manufactures all trims, sills, moldings, cornices, columns, flat bands, EIFS starter strips and pilasters come in 8' (foot) lengths (referred to as pieces). For lengths less than 8', round up to the nearest whole piece.

Window trim is by default, cut to the size of the windows you specify (when the checkboxes are ticked). If unchecked, the window trim components are sent out in the full 8' (foot) lengths.

Do you have (insert item) in stock?

We stock nearly all items in at least 20 units. More popular items (keystones, certain trims and sill) are stocked in quantities upwards of 200 units.

If the products are required on a tight schedule, please contact Decoramould to inquire about stock levels and shipping time.

Do you make custom shaped trims/mouldings?

Decoramould has the capability of manufacturing any shape and size of moulding (above 2"x2"). Typical set-up fee is $200, though this can be waived in quantities above 25 pieces (200 linear feet).

Where are you located?

Our manufacturing facility is located in Toronto, Canada.

How long will it take for my order to arrive?

Orders are typically processed within 1 business day, with a shipping time between 3-7 business days. Orders should not take more than 8 business days to arrive unless you are notified.

What is the shipping time?

Typical shipping time is 3 days to the North-East USA and 5-7 days to South-West USA using UPS standard ground delivery. Orders are shipped from Toronto, Canada.

I need the product quicker

We are able to accomodate rush shipments via UPS or common courier for an additional charge. Please contact Decoramould if you require a rush shipment.